Collections and Deliveries

Key information on Click and Collect and local Norwich delivery


All items can be ordered for collection from our Norwich shop or for a Norwich delivery.
(Please note we are only delivering locally in Norwich - we don't do postal orders - sorry!)

If you're ordering with us for the first time, please have a quick read under the relevant heading below to avoid any confusion or disappointment. Thank you :-)

If you would like to shop in person, please check our Opening Hours.

How to switch between Norwich delivery and collection

How to switch between Norwich delivery (NR1-NR8), UK postal delivery and pick up

COLLECTION / PICK UP(Available for all items)

You can place an order to collect in person from the shop. We aim to have your order ready within 4 hours (Tues-Sat) and will email you when it is ready to collect.

IMPORTANT: You will still be required to enter a delivery address when placing your order BUT you can select the 'Pickup from Norwich £0.00' option when completing your purchase. Look for the small up and down arrows at the checkout stage (see photo at the top of this page).

As of January 2021, orders placed for collection can be picked up between 10am-4pm Tues-Sat but please do wait for the email confirming that your order is ready before you arrive to collect.

NORWICH DELIVERY (Available for all items)

We offer local delivery of all items (including chilled and frozen) to Norwich City NR1-NR8 postcode areas.

Please select the Norwich City Delivery (NR1-NR8 postcodes) delivery option when completing your purchase. Look out for the small up and down arrows at checkout (see photo at the top of this page).

Local delivery is £2.99 or free for orders over £50.

Norwich deliveries are carried out on:

  • Wednesday 10am-2pm
  • Friday 10am - 2pm

If you have a preferred delivery day, please enter it in the 'any additional instructions' field during check out. We will confirm your delivery day via email. We cannot provide a set delivery time, just the 4 hour delivery window, as it depends on the number of orders per postcode.

Please order by 3pm latest to ensure inclusion in the following day's delivery run.

UK DELIVERY
**We're afraid that we closed postal orders in 2021 as unfortunately they were not proving viable for us and we're now focussing on our lovely local community. We hope you'll be able to visit us in the wonderfully vegan-friendly city of Norwich one day - we are based just opposite a fantastic vegan restaurant!**